If you have any questions, you can contact us here, and we will get back to you within 24 hours
834-F S Perry St #1426 Castle Rock CO 80104 US
WhatsApp: +1 (816) 517 3448
Email: support@luckockoshair.com
Last updated: November 24, 2025
We currently provide shipping services to the United States, France, and the United Kingdom.
Luckockos partners with reliable logistics providers such as USPS, UPS, Royal Mail, and other trusted carriers to ensure secure and timely delivery.
Orders under $10 will incur a $10 shipping fee.
Orders $10 or above qualify for FREE shipping.
Total delivery time = Processing time + Shipping time
Most orders are processed within 1 business day.
Orders placed on weekends or holidays may require additional processing time.
Estimated delivery time after dispatch:
United States: 2–5 business days
France: 3–7 business days
United Kingdom: 5–10 business days
Note: Delivery times may be affected by weather, holidays, customs inspections, or other unexpected delays.
Due to recent changes in customs regulations (especially in the U.S. and U.K.), some shipments may experience an additional 2–5 business days of delay.
We appreciate your patience and understanding.
Local couriers deliver Monday–Friday (business days only).
Please ensure your delivery address is accurate and accessible.
Keep your phone available in case the courier needs to reach you.
Most packages do not require a signature upon delivery.
After your order is shipped, you will receive an email containing your tracking number.
You may track your package here: www.17track.net/en
| Scenario | Responsibility |
|---|---|
| Incorrect or undeliverable shipping address | Customer |
| Customs duties or import taxes in the recipient’s country | Customer |
| Delivery delays caused by customer actions (address change, refusal, absence) | Customer |
| Order cancellation or return for personal reasons | Customer |
If you have any questions, our support team is here to help:
📩 Email: support@luckockos.com
Thank you for choosing Luckockos!